The Edcomm Group Banker`s Academy Updates Reassuring Our Customers And Is My Money Safe To Reflect Current Market Conditions

Released on: October 15, 2008, 4:13 am

Press Release Author: Linda Eagle

Industry: Financial

Press Release Summary: The Edcomm Group Banker's Academy has updated two of its
courses in response to the current market conditions in order to keep customers
informed and assured.

Press Release Body: New York, NY, October 15, 2008 -- In response to the current
economic situation plaguing our nation, The Edcomm Group Banker's Academy has
updated Is My Money Safe? and Reassuring Our Customers, two eLearning tutorials that
are aimed at calming customer fears in this time of unsure financial times. The
recent additions to the programs will better equip bank tellers, credit union
associates and MSB customer service representatives with information about the
financial crisis and skills to keep customers satisfied and assured.

Edcomm Banker's Academy continuously updates all course content to be up-to-date
with new banking regulations and regulatory updates. Reassuring Our Customers and Is
My Money Safe? are just the latest banking eLearning courses to be updated to
reflect the passing of The Emergency Economic Stabilization Act of 2008.

Reassuring Our Customers is an eLearning course designed to train frontline bank
employees how to reassure customers of the safety and soundness of the Bank in the
wake of the IndyMac and Washington Mutual Bank collapses and other, more recent,
scary headlines. The course describes the current industry situation and past
crises, presents a complete overview of FDIC insurance, and advises how to respond
to upset customers and calm their fears.

Is My Money Safe? is a web video that can be coupled with Reassuring Our Customers
to further put consumer minds at ease. This animated feature directly targets
consumers by being displayed in banks' lobbies, on their websites, in branch kiosks,
and sent to customers on a CD. Is My Money Safe? educates viewers about the economy
and answers their questions about current market conditions and the safety of their
money.

For more information about programs like this, or to find out how The Edcomm Group
Banker's Academy can customize any training program, log onto www.bankersacademy.com
or call 888-433-2666.

The Edcomm Group Banker's Academy is a 21-year-old multimedia education and
communication consulting firm specializing in the development of creative business
solutions that improve productivity, customer service and market share - providing
bottom-line results. The Edcomm Group Banker's Academy has had the privilege of
assisting many distinguished clients with business solutions in the form of
eLearning programs, classroom instruction, multimedia production and online and
print based documentation. Edcomm Banker's Academy offers many off-the-shelf and
customized courses such as Teller Training, Compliance Training and Systems Training
specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).

The Edcomm Group Banker's Academy (www.edcomm.com) (www.bankersacademy.com) is
headquartered in New York City with an Advanced Design Center located in Fort
Washington, Pennsylvania.
Press Release Submission By PressReleasePoint(http://www.pressreleasepoint.com)

Contact Us:

Linda Eagle
The Edcomm Group Banker's Academy
21 Penn Plaza Suite 1010
New York, NY 10001
888-433-2666
linda.eagle@edcomm.com
http://www.bankersacademy.com

Web Site: http://www.bankersacademy.com

Contact Details: Linda Eagle
The Edcomm Group Banker's Academy
21 Penn Plaza Suite 1010
New York, NY 10001
888-433-2666
linda.eagle@edcomm.com
http://www.bankersacademy.com

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